LCI recently welcomed another new member to the team, Collections Assistant Rachel Lama. The LCI Collections department is a service offered to LCI policyholders to prevent sending accounts—specifically past-due audit balances—to an outside collections agency. Rachel will work closely with Collections Supervisor Mallory Weaver in contacting past-due accounts and working with you to create a payment plan and get your account on track.
Allow us to introduce Rachel: she is a lifelong resident of Mandeville, where she lives her newlywed life with her husband Nick and 8-year-old step-son, Hunter. She received a BS in Criminal Justice from Southeastern Louisiana University and has worked for the St. Tammany Parish Sheriff’s Office and for St. Tammany Parish Hospital. When she’s not at work, Rachel spends time with her family. On Sundays during football season, she can be found cheering on the Saints...Who Dat!
Please join us in welcoming Rachel to LCI.