Claims. The word you never want to hear because it means an accident may have occurred, one of your employees might be injured, and/or you think this may cost you money. With this flurry of thoughts and concerns understandably running through your head, it is important that you let your workers’ comp provider know what is going on. The LCI claims team is knowledgeable and attentive, and will work with you throughout the claims process. The following are some things to remember about working with LCI’s Claims Department:
- The sooner the better. Even if you only have a few details about an accident or injury, call us. We can get more information from you as you learn it, but telling us what you know early on will ensure that we can work to get your employee the medical attention they need. Additionally, we may need to investigate the accident, and if this is the case, it is important to do this before evidence becomes stale.
- The more we know, the better we can help you. Our team has both the experience and the knowledge to handle any claim that comes our way, but we only know as much as you tell us. We need to know the details of the claim to make sure your claim is handled properly and as efficiently as possible.
- If you have questions, ask anytime. You don’t need to wait until you have a claim to learn the process of how to file one. Read about our claims department on our website, or come to one of our upcoming workers’ comp lunches. We’re happy to talk to you now so you’re prepared should you need to file a claim.
While we all hope for zero injuries, we also understand that accidents happen. That said, our team is here ready to help when you need us. For more information visit lciwc.com/claims, call 888-246-1988, or email email@example.com. And you can fax information to us at 985-612-6741. Be sure to look for future articles that go into more detail about claims at LCI Workers’ Comp.